Flipkart Is The Most Preferred Online Brand In India!
There is something for Flipkart to cheer about! As per reports from Money Control, Flipkart has been voted as the most trusted brand by India a research from RedSeer Consulting.
Flipkart has been ramping up its organisation for quite some time now in order to be the number one player in the e-commerce industry. Its position was challenged because Amazon made inroads to the scene with a big bang! In a bid to this, earlier it brought back its Former Employee Kalyan Krishnamurthy to head the top level management.
All the efforts of changes seem to be showing results now with Indian customers backing the e-retailer giant for its superior product availability, ease of returns, quality, refund and price competitiveness. It also ranks high on improved quality of Customer Service.
As per the Survey Titled “The Indian e-tailing Leadership Index Flipkart has managed to score 95 points out of 100 and Amazon is having 87 points and with 66 points Snapdeal is at the third position. Also, Paytm which has recently entered the e-commerce space is at the 4th position with 65 Points. The survey was done amongst 3000 online shoppers across 30 Indian cities. This is really very good news to the Flipkart team and could help to motivate all the players to work much harder.
Off late, there have been several new changes in all the leading E-commerce websites. Each one of them is trying to outclass the other in one way or the other. One of the common factors is the delivery time, all three players – Flipkart, Amazon and Snapdeal have started their express delivery services to deliver products within a day’s time.
With Diwali round the corner, you can expect little better news in terms of discounts; new launches can be expected from the entire major e-commerce players. I’m sure it will be worth waiting.