All About Adani One: The Super APP

All About The New Super App By ADANI GROUPS

“Adani One App”

On 19th December 2022, Adani Groups launched its first-ever super app, taking a step towards digitalization. The users of this all-new super app by Adani Group will let the users experience a wide range of services such as booking a flight, or a cab, checking any flight status or buying any duty-free products from listed products and many more services on the way. This super app by Adani Group has targeted services at the airports as ADANI GROUPS is the major private airport operator in India. 

Nitin Sethi, senior vice president and chief digital officer, of consumer business at Adani Group, posted on his LinkedIn:

"With the consumer alpha launch of Adani One, we have taken a step forward in our digital journey. It’s our collective effort to build a digital twin that will eventually parallel our traditional businesses. Starting with the airport vertical, this launch aims to gather precious customer insights and feedback that will help us improve their experience across touchpoints and make their experience seamless. I request you to join us on our voyage into exciting times and #ExperienceGoodness," 

In November, Gautam Adani, the billionaire chairman of Adani Group, told the Financial Times that the company plans to launch a "super app" that will bring together its various services within the next three to six months. The infrastructure conglomerate is working on creating a single app that would allow users to access all of its services.

The loyalty program on the Adani One App is similar to the one offered by Tata Neu, which also allows users to earn and redeem reward points for activities such as booking flights and shopping. Both programs aim to reward and recognize loyal users by offering them points that can be redeemed for various services.

Different Services Provided by The Adani One app

Services provided by adani one app are listed below.

Starting from the most advanatageous services which is

Flight booking:

users can book flights via tha adani one app

When planning a holiday or business trip, the first step is often to book your air tickets. Choosing the right flights, whether direct or connecting, and finding flights that fit your schedule and budget can be a challenging task. To make the process easier, it can be helpful to use a consolidated platform like Adani One, which provides all the information you need about online flight ticket booking, including special offers, discounts, and cheap air fares. By booking your flight tickets through Adani One, you can be sure that the process is simple and convenient.

Check Flight Status:

The Adani One Flight Status feature makes it easy to stay updated on your flight's arrival and departure times. With real-time flight updates, you can track the status of your flight, including the flight number, gate number, terminal, and any changes to the schedule. This feature is available on both the Adani One mobile app and website and applies to both domestic and international flights. By using the live flight tracker, you can avoid any delays or disruptions to your travel plans. In addition to tracking your flight status, the Adani One app also allows you to view your flight PNR status and other important details about your booking. This can be especially useful if you have connecting flights or need to plan your departure to the airport in advance. The flight tracker feature on Adani One can help you plan your trip and make sure you arrive at your destination on time.

Pranaam Meet & Greet Services:

The Pranaam Meet and Greet Service is designed to make travel more comfortable and stress-free for guests. This service provides assistance to travelers from the moment they arrive at the airport, regardless of the airline or class of travel. Pranaam Service offers a range of customizable packages and services to meet the needs of different travelers, including professional assistance for corporate clients, warmth and care for families and elderly guests, and safe transit for young guests. The Pranaam Meet and Greet Service is available at six airports in India: Sardar Vallabhbhai Patel International Airport in Ahmedabad, Thiruvananthapuram International Airport in Thiruvananthapuram, Jaipur International Airport in Jaipur, Mangaluru International Airport in Mangaluru, Chaudhary Charan Singh International Airport in Lucknow, and Lokpriya Gopinath Bordoloi International Airport in Guwahati.

Shop Duty Free Products:

Duty free stores at airports offer travelers a wide variety of products from top brands, including liquor, cosmetics, electronics, fashion, toys, perfumes, confectionery, and chocolates. These stores provide an enjoyable shopping experience for travelers of all types, whether they are on a solo trip, traveling with a group, on a family vacation, or on a business tour. If you are flying from Sardar Vallabhbhai Patel International Airport in Ahmedabad, Thiruvananthapuram International Airport in Thiruvananthapuram, Jaipur International Airport in Jaipur, Mangaluru International Airport in Mangaluru, or Chaudhary Charan Singh International Airport in Lucknow, be sure to check out the duty free stores at these airports for an unparalleled shopping experience.

Book Taxi & Cab at Airport:

Upon arriving at the airport, you have several options for getting a cab or taxi to take you to your destination within the city. One option is to use a traditional taxi service, which you can usually find at a dedicated pick-up point at the airport. Alternatively, you can use an app-based taxi service, which allows you to book and pay for a ride through your smartphone. Both of these options are available at the Sardar Vallabhbhai Patel International Airport in Ahmedabad, Jaipur International Airport in Jaipur, Thiruvananthapuram International Airport in Thiruvananthapuram, Mangaluru International Airport in Mangaluru, Chaudhary Charan Singh International Airport in Lucknow, and Lokpriya Gopinath Bordoloi International Airport in Guwahati.

Steps to book a domestic flight on Adani One APP:

To book domestic flight tickets on the Adani One app or website, follow these steps:

1. Open the Adani One app or go to the Adani One website.
2. Select the "Flights" option and choose "Domestic" as the type of flight.
3. Enter your departure and arrival cities, as well as the date of travel. You can also specify the number of passengers and choose your preferred class of travel.
4. Click on the "Search" button to view a list of available flights.
5. Compare the prices and schedules of different flights to find the option that best meets your needs.
6. Once you have found the desired flight, click on the "Book" button to begin the booking process.
7. Follow the prompts to enter your personal and payment information to complete the booking.
8. After your booking is complete, you will receive a confirmation email with your flight details.
9. By using the Adani One app or website, you can easily book domestic flight tickets and take advantage of special offers and discounts. You can also check the schedules and status of domestic arrivals and departures to stay informed about your travel plans.

The list of airports operated by the ADANI GROUPS are the major 7 seven airports which are: 

1. Mumbai
2. Ahemdabad
3. Lucknow
4. Managaluru
5. Jaipur
6. Guwahati
7. Thiruvananthapuram

Adani One is the super app available on both play store and app store and lets users get free discounts and coupons on their first bookings.

How App is faring in app/playstore?

Currently, the app has downloads of 10k+ users with 99 reviews and a 4.0-star rating and offers a flat ₹1001 off on flight bookings. Adani One is an integrated app for travelling which offers discounts and wide services. 

According to a report from ET in October, Adani Group is planning to invest in a fleet of passenger vehicles that will be listed on ride-hailing platforms such as Uber in the cities where it operates airports. Adani Group and Uber already have a partnership in place, with dedicated pick-up zones for Uber cabs at five of the seven Adani airports. This investment will allow Adani Group to further expand its transportation services and meet the needs of travelers in the cities where it operates.

Based on airport industry estimates it is found that “airport rides” are the most profitable segment for the industry offering ride-hailing business.

Also, Adani Group Airport Holdings Limited has recently acquired most stakes in Flemingo Travel Retail with a total current holding stating 74%, Flemingo Travel Retail operates major duty-free outlets of the major Indian airports.

Last year, Adani Group acquired a significant minority stake in Cleartrip, a travel app owned by Flipkart. This followed a strategic partnership that Adani Group had formed with Walmart-owned Flipkart for a logistics hub and data center. The acquisition of a stake in Cleartrip allowed Adani Group to further expand its presence in the travel industry.

“ADANI ONE: EXPERIENCE GOODNESS“ - This is the tagline for the new super app of Adani Groups.

Adani One Loyalty Programme:

Adani is offering coins on every purchase from its Adani One app, the coins earned via transactions on the Adani One App are 100% redeemable without any restrictions on flight bookings, cab or other services offered via the app itself.

Adani rewards is basically giving back to the loyal customers something in return so that they keep on returning back to Adani One App every time for bookings and generating more business.