Airtel Wi-Fi Pack 2020: Wi-Fi Packs and How to Use Airtel Wi-Fi Zones

Last Updated on 4th April, 2023  • Akhil   • 4 Minute Read


To counter the challenges posed by its rivals and also keep the customers satisfied, Airtel has come up with various new innovative plans in recent times. One of these innovative offerings is the Airtel Wi-Fi pack, which allows Airtel prepaid users to enjoy free Wi-Fi services in the designated Airtel zones.

Here is an article that covers everything you need to know about this new service by Airtel.

What is the Airtel Wi-Fi Pack?

The Airtel Wi-Fi Pack is a prepaid recharge pack that allows Airtel users to enjoy complimentary Wi-Fi services in certain places, which are designated Airtel Wi-Fi zones. The telecom operator has introduced this service to give its users the experience of constant high-speed data connection without having to worry about poor signals.

Airtel users are not required to recharge with any special pack to avail this offer. But they must have an existing unlimited plan active to enjoy Wi-Fi services at Airtel Wi-Fi zones. The Airtel Wi-Fi pack is currently available for prepaid users. Also, the Wi-Fi usage is limited and it depends on the current active pack of the user.

Where can I use the Airtel Wi-Fi pack?

As mentioned earlier, the Airtel Wi-Fi pack can only be used at designated Airtel Wi-Fi zones. Currently, Airtel prepaid users can enjoy free Wi-Fi at 500+ locations across Airports, Colleges, Hospitals, Corporate Parks, Retail shops and many more locations.

How to use Airtel Wi-Fi pack?

There are two ways to use the Airtel Wi-Fi pack in Airtel Wi-Fi zones. Let’s take a look at them one by one.

Using Airtel Wi-Fi pack through SSID (signup page)

Here is a step-by-step guide to using the Airtel Wi-Fi pack through SSID:

  1. Once you’re in an Airtel Wi-Fi zone, open the settings app on your smartphone and tap on Wi-Fi settings.
  2. Connect to the Airtel Wi-Fi.
  3. After your device gets connected to the Wi-Fi, you’ll be redirected to a sign-up page.
  4. Here, enter your Airtel mobile number and request for an OTP.
  5. Enter the OTP and tap on ‘Sign-in’.
  6. You’ll then be connected to the Airtel Wi-Fi and can use the free services allotted with the pack.

Using Airtel Wi-Fi pack through My Airtel App

  1. You can also use the My Airtel app to connect to the Wi-Fi in Airtel Wi-Fi zones. Here is how:
  2. You need to download ‘My Airtel app from Google Play Store or App Store if you don’t have it.
  3. Then register with your Airtel mobile number.
  4. Now go through the menu and click on the Airtel Wi-Fi option.
  5. Enter the Airtel Wi-Fi settings and tap on ‘Connect Now’.
  6. Go through the permissions, accept them and tap on ‘Connect’.
  7. You’ll then be connected to the Airtel Wi-Fi and can use the free services allotted with the pack.

What to do if I can’t use the Airtel Wi-Fi pack in Airtel Wi-Fi zones?

  • If you have a dual SIM handset, ensure the Airtel SIM card is inserted in the first slot.
  • Make sure you have an active data pack that offers Wi-Fi benefits.
  • Ensure you’re in an Airtel Wi-Fi zone – you can validate this by activating Wi-Fi on your mobile device and the list of SSID should have “My Airtel Wi-Fi”.
  • Try connecting to the SSID named “My Airtel Wi-Fi”.
  • If you’re still facing connectivity issues, then go to Wi-Fi settings and select My Airtel Wi-Fi > Modify Network > Authentication Mode or EAP mode > select SIM.

Quota of Wi-Fi usage allotted by the Airtel Wi-Fi pack

  • The basic subscription of Airtel Wi-Fi pack comes with 5GB of free Wi-Fi quota to use in the Airtel Wi-Fi zones.
  • There is another pack that offers access to 10GB free Wi-Fi for usage in the Airtel Wi-Fi zones.
  • The Unlimited/Premium Airtel Wi-Fi packs offer the users with 20GB of usable Wi-Fi data.
Benefits of Airtel Wi-Fi
  • Free Wi-Fi usage
  • Seamless coverage and internet speed
  • Automatic connection once in the Wi-Fi zone

Can I access the Airtel Wi-Fi pack if I exhaust my quota?

Every Airtel Wi-Fi pack comes with a limited quota that can be used in the designated Airtel Wi-Fi zones. Hence, if the Wi-Fi quota exhausts, you can’t access the internet over Wi-Fi. In such cases, you’ll need to access the internet via your mobile data.

Some Frequently asked questions on Airtel Wi-Fi pack

How can I connect to Airtel Wi-Fi?

There are two ways for Airtel users to connect to Airtel Wi-Fi. You can connect through the SSID or you can use My Airtel App. The details of both methods are given in the above-mentioned article.

I am an Airtel postpaid customer. What benefits can I get?

The Airtel Wi-Fi pack is currently available for prepaid customers only.  The service for postpaid users will be launched in the near future.

How do I check the balance of my Wi-Fi data quota?

You can check the balance of your Wi-Fi data quota under the Wi-Fi section on My Airtel app.

What are the locations where the Airtel Wi-Fi service is available?

List of locations where the Airtel Wi-Fi zone is available are detailed in the “View List” link in the Airtel Q Wi-Fi tile on My Airtel app.

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